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Privacy Policy
Privacy Policy
Your privacy is important to us. It is COSWHEEL's policy to respect your privacy regarding any information we may collect from you across our website, https://www.coswheel.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 4 April 2020.
SHIPPING POLICY
SHIPPING POLICY
** COVID-19 UPDATE:
Due to the current COVID - 19 situation, the actual delivery time may vary depends on your local carrier. If you have any concerns about your order, please feel free to contact us at jayson@coswheel.com
SHIPPING & DELIVERY:
T20 20AH models and T26 25AH models will be shipped from our US/Poland warehouse, other models will be shipped from China. Please refer to the table below for the countries we ship to and the estimate shipping time.
Shipping Country | Est. Shipping Time | Costs |
United States | 7-10 business days | Free shipping |
France | 7-10 business days | Free shipping |
Germany | 7-10 business days | Free shipping |
Italy | 7-10 business days | Free shipping |
Austria | 7-10 business days | Free shipping |
Belgium | 7-10 business days | Free shipping |
Bulgaria | 7-10 business days | Free shipping |
Croatia | 7-10 business days | Free shipping |
Czech Republic | 7-10 business days | Free shipping |
Denmark | 7-10 business days | Free shipping |
Estonia | 7-10 business days | Free shipping |
Finland | 7-10 business days | Free shipping |
Greece | 7-10 business days | Free shipping |
Hungary | 7-10 business days | Free shipping |
Ireland | 7-10 business days | Free shipping |
Latvia | 7-10 business days | Free shipping |
Lithuania | 7-10 business days | Free shipping |
Luxembourg | 7-10 business days | Free shipping |
Malta | 7-10 business days | Free shipping |
Netherlands | 7-10 business days | Free shipping |
Poland | 7-10 business days | Free shipping |
Portugal | 7-10 business days | Free shipping |
Romania | 7-10 business days | Free shipping |
Slovakia | 7-10 business days | Free shipping |
Slovenia | 7-10 business days | Free shipping |
Spain | 7-10 business days | Free shipping |
Sweden | 7-10 business days | Free shipping |
Monaco | 7-10 business days | Free shipping |
U.K | 7-10 business days | $60 shipping fee |
We only ship to the 48 contiguous states in United States.
UK requires an additional $60 shipping fee.
France, Italy, Belgium, Spain, SWISS, COSWHEEL has dealer, temporarily not selling T20, T26, S1.
Currently, the European warehouse and US warehouse only sells T20 500W 20Ah and T26 750W 25Ah, other styles and configurations will be put on the shelves in the later period, please consult the official for the specific time.
Japan, COSWHEEL has dealer, and temporarily does not sell T20, S1.
Except for the cases mentioned above, other countries and regions,other countries and regionsit will be shipped from China and it will take 45-60 working days.
Currently, we do not deliver to the following countries:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bosnia, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (DRC), Congo (Republic), Cook Islands, Cuba, Curaçao, Cyprus, Djibouti, Dominica, East Timor, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, India, Iran, Iraq, Isle of Man, Ivory Coast, Jersey, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Pakistan, Palestine, Panama, Papua New Guinea, Pitcairn Islands, Rwanda, Réunion, Samoa, San Marino, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Swaziland, Syria, São Tomé & Príncipe, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Uzbekistan, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands
Delivery Time: The final delivery time can be vary depends on your local carrier.
If you have any questions or concerns, please feel free to contact our customer service team at jayson@coswheel.com.
Thank you!